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University · Timed zones

Students got their timed-zone spaces back.

Students said 30-minute and 2-hour zones were never open. Live data found the real cause, long-stayers, and the fix followed.

Institution
UNC Greensboro
Type
Public university
Focus
Timed-zone turnover
Outcome
Complaints down
University campus with parking
UNC Greensboro — real-time data on timed zones turned a student-experience problem into a solved one.
The challenge

A student-experience problem hiding as a parking problem.

Students complained that short-term timed zones, the 30-minute and 2-hour spaces, never had an open spot when they needed one.

The team suspected overstays but had no way to prove it, so enforcement felt arbitrary and complaints kept coming.

The deployment

Let the data show who was actually sitting.

With per-space occupancy and stay-time data, JAPA surfaced exactly which timed spaces were being held all day and by whom.

That turned enforcement into something fair and defensible, and freed the short-term spaces for the students they were meant for.

  • Overstays surfaced with hard stay-time data
  • Turnover up on the most-contested zones
  • Enforcement that is fair, consistent, and easy to justify
The results

What changed after launch.

106 → 400
timed-zone overstays caught, so spots open up
2 → 19
repeat overstays addressed
185 → 401
violations surfaced that were always there
★★★★★

“Real-time data solved a student-experience problem first. Complaints went down, turnover went up, and we could finally show why. JAPA protects the drivers who follow the rules.”

Parking Services · UNC Greensboro

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